This bit took me a long time to figure out (and eventually write down). This is mainly because I want people to like me and the work I do, but as a single mum of an active daughter who deserves my undivided attention (and because there’s rent to pay), here are a few things that’ll help you and me make this a happy working relationship.

BRIEF + QUOTE
If you’re considering working with me, I’ll send you some questions to answer, which’ll help me get to know you and your plans. Once you’ve filled those in, I’ll send you a quote for the work.

DEPOSIT
When you let me know that you’re happy with the costs, I’ll send you an invoice for a 50% deposit. This one’s non-refundable. (Which means that even if you change your mind and decide to move to Alaska and build igloos instead of starting your own photography business, those cents will stay mine.)

DESIGN PROCESS
I’ll send you between two and four design options for your project, from which you can then choose a direction. The quote includes two sets of revisions on the selected design. If you feel like you want to make more changes, we can have a chat and I’ll send you an updated quote for the additional work. Once we’ve completed the design, I’ll send you the final invoice and the high resolution electronic files as soon as that’s been paid.

HOURS
I work when my daughter sleeps and when she’s in school. This means most of my emails to you will arrive somewhere in the nightly hours, allowing you to enjoy them with your morning coffee! (Unless you’re a night owl too.) I can generally meet on Monday, Tuesday and Wednesday mornings and I’m usually not reachable in the afternoons.

OWNERSHIP
Once the project is completed, you’ll have ownership of the final design for use in any media you choose. First Light has the right to include the design (or any version that was created during the process) in printed and online portfolios. It’s your responsibility to have any logo designs copyrighted or trademarked.

Any fonts that are used during the design process stay the property of First Light. If you want to own a copy of the font, you’ll need to purchase a license.

WEB PLATFORMS
I build websites using WordPress and Shopstar (for e-commerce).



PHOTO CREDITS  |  LIZELLE LÖTTER PHOTOGRAPHY